Contact Us
Have questions or need assistance? Our team is here to help. Reach out to us through any of the channels below.
Contact Information
Reach out to us through any of the following channels:
Addresses
Head Office:
51 Homer Road, Solihull
West Midlands, England, B91 3QJ
Branch Office:
2301 E Michigan Ave
Jackson, MI 49202, United States
Phone
Customer Service: +44 7352 286599
General Inquiries: info@pfploans.com
Support: support@pfploans.com
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
We're Here to Help You Succeed
Our dedicated team of financial experts is ready to guide you through every step of your loan journey. From application to approval, we're committed to providing exceptional service.
Frequently Asked Questions
Find answers to common questions about contacting us and our support services.
What is your typical response time?
We strive to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend calling our customer service line for immediate assistance.
How can I check the status of my loan application?
You can check the status of your loan application by logging into your account dashboard. If you need further assistance, please contact our loan support team at +44 7352 286599.
Do you offer in-person consultations?
Yes, we offer in-person consultations at our main office. Please call our customer service line to schedule an appointment with one of our loan specialists.
How can I report a technical issue with the website?
If you encounter any technical issues with our website, please email our technical support team at support@pfploans.com with details of the problem, including screenshots if possible.